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Knowledge Base 10

How do I configure who receives invoice e-mails? You would like a specific e-mail address to receive invoices or billing-related e-mails.
Does Heroku support prepaid credit cards for billing and account verification? I want to use a pre-paid credit card for account verification.
I am a developer and need to have multiple clients' apps in one place, with separate billing. Is this possible? You would like to have all your apps under a single login, and each of your clients' apps billed to them directly. Having all client apps under your one login and credit card on file puts all apps at risk of suspension and deletion if the account becomes delinquent for non-payment, so you'd like to organize this more efficiently.
How can I remove my credit card? You need to remove your credit card information from your Heroku account.
Why is the status of my invoice "Pending"? Your most recent invoice has a status of "Pending" and you're unsure what that means.
How do I "backup" my entire app? You are looking to download a complete copy of your application source code, data, etc. Reasons for wanting said backup might range from a desire to "pause" all billing on an app temporarily, migrate the app away from Heroku to another platform, or close an account.
How do I monitor my Free Dyno Hours quota? You want to find out how much of your Free Dyno hours quota you've used this month
Why do I see 'Invalid Credit Card Number' when trying to enter a credit card or pay my bill? Your invoice payment or card submission has not gone through and you are seeing an 'Invalid Credit Card Number' message.
Add, Update, or Change Credit Card You need to add a new credit card or update existing payment information on an account.
Where can I view my invoices? You need to view/download your Heroku invoices.

Dev Center articles 3

Usage & Billing Heroku calculates billing based on wall-clock usage.
Asynchronous Deprovisioning of Add-ons (Public Beta) A Partner's guide to getting up and running with Asynchronous Deprovisioning.
Heroku Beta Features A description of the Heroku Beta program, how it's used to obtain customer feedback, and its impact on billing and the add-on program.

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